RedTek Customer Care
Shipping & delivery
RedTek currently accepts delivery orders for United States addresses only.
Delivery availability and cost
We deliver physical products within the United States only. Availability can vary by item and delivery address. Review the available shipping charge and order total at checkout before paying. If checkout cannot accept your address, contact us before ordering.
Processing and transit
Processing and transit depend on the product, supplier, carrier and destination. Any item-specific delivery estimate is an estimate, not a guaranteed arrival date. We do not offer a single delivery speed for every product.
Items in the same order may ship separately. Carrier delays and other disruptions can affect arrival dates. Contact support if you need delivery information before purchasing.
Address changes and delivery problems
Check your address carefully before payment. If you need a correction, contact us with your order number as soon as possible. Changes depend on fulfillment progress and cannot be guaranteed once an order is being processed or shipped.
For missing tracking, delayed parcels or a delivered parcel you cannot locate, use our tracking support form. For damaged or incorrect items, see returns.
Digital items and services
Physical shipping does not apply to digital products or services. Follow the fulfillment details stated in the individual offer. Do not assume an instant download is available; ask support before purchasing if delivery instructions are unclear.
Need something else? Contact RedTek support.