Store terms

Orders and product information

Review the product description, selected options, quantity, price, shipping charge and total before paying. Product availability and fulfillment depend on the item and delivery address. Contact us if specifications or compatibility are unclear before ordering.

If we discover an availability or listing problem affecting your order, we will contact you about the available resolution. A payment confirmation alone is not a shipment confirmation.

Payment and pricing

Checkout presents the amount and currency payable for your selected order, including applicable shipping and tax. Payments are processed through Stripe. If an offer is a recurring subscription, review its stated billing interval and recurring amount before agreeing; do not assume every purchase is a subscription.

If payment status is uncertain, contact support before attempting another payment to avoid a duplicate purchase.

Delivery and order changes

Physical-product delivery is currently limited to United States addresses. Delivery estimates depend on the item, supplier, carrier and destination and are not guaranteed arrival dates. Read our shipping policy.

Check your delivery address carefully. Contact us promptly for order changes or cancellation requests; they depend on fulfillment progress and are not guaranteed.

Returns and warranty

Our returns policy provides a 30-day request window from delivery for unused physical items. Customers pay change-of-mind return shipping. RedTek covers approved damaged, defective or incorrect-item returns. No restocking fee.

Warranty coverage is item-specific; no blanket warranty period is promised. See warranty support. These terms do not limit rights that applicable law provides.

Digital products and services

Any digital product or service is governed by the delivery and scope stated in its offer. Instant downloads are not promised by these general terms. Ask for clarification before purchasing if delivery or refund terms are unclear.

Responsible use and privacy

Provide accurate order and contact information. Do not misuse the storefront, attempt unauthorized access, submit fraudulent requests or interfere with other customers. You are responsible for protecting any account credentials you use.

Our privacy policy explains how storefront and support information is handled.

Questions and updates

Use customer support for questions about these terms or an order. Include the order number and checkout email when relevant; do not send passwords or full card details. Updates will be published on this page.